Strategic Utilization of IT for Corporate Crisis Management: the Empirical Study on Textile and Automotive Suppliers Sectors

This paper reports the findings of a survey on the use of Information Technology (IT) in crisis management in textile and automotive suppliers industries in Turkey. The survey was sent to 114 Turkish companies with 50 employees or more, resulting in a response rate of 46 %. Statistical analysis of the result demonstrate that although the development of crisis management plans leads to a higher awareness of the company risks, it is especially the creation of a crisis management team that leads to a higher degree of actions taken, for instance training or simulations. Moreover, this study demonstrates that the level of IT use in crisis management is predominantly related to the presence of a member in the crisis management team with an IT background.